FAQs

Game Details

The room is not actually locked, you can exit at any time, but the game clock does not stop.

All rooms are private, only you and your team will play.

It depends on the game. This information is listed under the game description

The games are best for ages 10 and up. Children under 10 may find it challenging. Participants aged 12 and under must be accompanied by a participating adult.

Accessibility and Refunds

Call us at 407-730-6661 and we will help you select the best game room for your team.

All rooms are private, only you and your team will play.

Public parking lot is located behind the building and street parking is available in front of the building.

While we’ll do our best to help with rescheduling, last-minute changes or absences can’t be transferred or refunded. If you need to adjust your plans, just give us a call or email us as soon as you can. We can’t offer refunds or rescheduling options for cancellations or no-shows, so please be sure to confirm your plans before booking.

Booking and Payment

On the booking page, simply select the number of participants from the drop-down menu.

Arrive 10 to 15 minutes before the game to ensure a prompt start.

Payments are made online at the time of booking.

Please contact us at Orlando@EscapeGamesFL.com or 407-730-6661 for more information. You can also come visit us at 4859 New Broad St, Orlando, Florida 32814 with your questions

Please arrive 10 -15 minutes early to get settled. If you’re late, you might not get the full game experience, as we want to keep everything on schedule for everyone.