FAQs

Please note: Persons that appear visibly intoxicated will not be allowed to play.

AM I REALLY LOCKED IN A ROOM?

The locking of the room is only a simulation, you can exit at any time, but the timer does not stop.

WILL I BE PLAYING WITH OTHER PEOPLE?

No. All bookings will be private.

HOW MANY PEOPLE CAN PLAY?

We recommend a minimum of 2 players and groups of up to 6 players can play at one time. If you have more than 6 people in your group, please call us to see if we can make arrangements to accommodate.

DO I NEED A RESERVATION AND HOW DO I BOOK A ROOM?

Yes, we recommend making reservations online. If you need assistance making a reservation, please call us. Walk-ins are welcome, but games are not guaranteed to be available upon arrival.

HOW EARLY SHOULD I ARRIVE?

We recommend arriving 10 – 15 mins early to make sure we can start the game on time.

WHAT IS THE AGE LIMIT?

The game is best suited for 12 and up because it is a possibility that children under 12 might find the content too difficult. Participant(s) 12 and under must be accompanied by an adult during the game. We do not have the option to allow kids to play on their own, parents/guardian must also be present in the game. Please call us prior to booking, if you have any questions.

WHEN AND HOW DO I PAY?

Games are paid online at the time of the booking or over the phone.

ARE THE GAMES WHEELCHAIR ACCESSIBLE?

Please give us a call at (407) 730-6661 and we will help you select the best game room for your team.

DO YOU OFFER REFUNDS?

Please call or email us to reschedule your booking, if you are unable to make it because our games are non-refundable.

Questions about Corporate/ Special Events, Parties etc.

Please contact us at Info@EscapeArtistsOrlando or (407) 730-6661 for more information. You can also come visit us at 4859 New Broad St. Orlando 32814 with your questions

WHAT ABOUT PARKING?

Public parking is available behind our building. Street parking is available based on a first-come, first-served basis

WHAT IF I AM RUNNING LATE?

The games must start on time since there may be other games after. If you are late, you may not be able to play for the full 60 minutes. Call, or email us to reschedule your game.

 

Please note: Persons that appear visibly intoxicated will not be allowed to play.